What is required to deploy your security software within my enterprise that has a BES (Blackberry Enterprise Server)?
In order to properly deploy the security software within your enterprise you will need to have the administrator for your BES to enable a few items. Additionally, you will need to make sure that you use compatible Blackberry phones. Below is a typical checklist prior to usage within your enterprise. For BES Administrators: 1. You will need to allow blackberry devices reach the following domains: The server domain names involved in the installation process are both:https://service.myKryptofon.comhttps://update.mykr... Access to both these domains is needed. 2. Allow TCP and UDP, SIP and RTP, and have port 5060 open. Note: If you experience connectivity problems, you may need to check with your BIS or BES server administrator. The Blackberry security software requires a UDP connection on several ports in the 4000 to 6000 range, as well as a TCP connection on ports 80 and 443. For Blackberry Mobile Devices: BlackBerry 9650 - OS 6.0.0.524, 6.0.0.600 BlackBerry 9700 - OS 6.0.0.526, 6.0.0.600 or newer BlackBerry 9780 - OS 6.0.0.526, 6.0.0.600 or newer Blackberry 9800 - OS 6.0.0.600 or newer Blackberry 9900 - OS 7.0.0.xxx Blackberry 9930 - OS 7.0.0.xxx Note: Due to the lack of resources within several Blackberry models as well as bugs with various firmware versions we are only able to support a select number of blackberry phones that meet our rigorous standards for call quality. We are continually evaluating different models for performance and stability. If you enterprise has a specific model that is not supported contact our customer support for updates regarding newer models. For your Mobile service Provider:1. Usage of GSM 3G/4G Data preferable2. Use Blackberry Corporate Data Plan 3. Use unlimited data plan preferable